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Policies

We are a Certified Watch Service Center


SALES

LaViano Jewelers is focused on our customer’s satisfaction. All sales are on an approved basis. No sale is final at LaViano’s. We make every reasonable effort to make our clients’ purchase one which will please for years to come. All sales are made with a 10-day full refund guarantee and a 30-day store credit option for the purchaser, excluding special order and special sale merchandise. Gift recipients may receive a store credit for 60 days after purchase.

TIMEPIECE REPAIRS

As an authorized representative for over 20 timepiece brands, watch repair customers have the option of sending their repairs to the original manufacturer, or to have the work done by one of our in-house, certified, highly trained watchmakers. All in-house watch repairs are done with a 12 month guarantee on workmanship and materials. There may be a charge for additional materials used on guarantee repairs. This does not cover physical or water damage or material not originally replaced.